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SAM – MCO Response as of 29.04.2020
Dear Valued Customers, Business Partners & Suppliers,
As the Movement Control Order (MCO) to curb the spread of Covid-19 enters its Phase 4 starting from 29th April till 12th May 2020. SATO has implemented a number of actions through our Business Continuity Plan. Our dedicated BCP team are striving hard to ensure every aspect of business needs will be taken care off. We would like to inform that SAM has obtained approval from MITI to resume operation as of 27th April 2020.
Thus, rest assured that our team remains operational and stand ready to render any necessary assistance during this challenging period. However, we also seek your kind understanding and patience for any delays in goods delivery due to unavoidable circumstances. Meanwhile, please stay strong and stay safe while maintaining social distance.
Should you need any clarification, please do not hesitate to contact us :
General and Sales Support –
Email: [email protected]
#StayConnectedWithSATO
#StaySafeStayHome
SAM – MCO Response as of 14.04.2020
Dear Valued Customers, Business Partners & Suppliers,
In accordance to the announcement by YAB Prime Minister of Malaysia on the extension of MCO period from 15th April till 28th April 2020 as for Phase 3.
SATO truly understand our customers struggles & we are committed to ensure continuous support. Therefore, we would like to inform that SATO is still under operation with the approval obtained from Kementerian Perdagangan Dalam Negeri Dan Hal Ehwal Pengguna (KPDNHEP) as of 30th March 2020, throughout the MCO with limited number of staffs.
While we are maintaining social distancing, the rest of the staff are remotely supports the operation virtually. Having in mind that our stakeholders safety and well-being are our utmost priority and concern.
For further assistance, please do not hesitate to contact us.
General and Sales Support –
Email: [email protected]
Technical Service Support –
Hotline: +603 5569 4579 / WA: +6012 494 4977
E-mail : [email protected]
Please stay connected with SATO during this challenging time since we all are adhere to abide the restrictions and safety measures aligned under MCO. We shall continuously monitor the current situation and provide further updates if any. Thank you for your continuous support and understanding.
#StayConnectedWithSATO
#StaySafeStayHome
SAM – MCO Response as of 18.03.2020
In line with YAB Prime Minister of Malaysia recent announcement on 16th of March 2020, he has officially promulgated the restricted activities order under the Prevention and Control of Infectious Diseases Act 1988 and the Police Act 1967 due to global pandemic of Covid19. Therefore, effective from 18th March till 31st March 2020, Malaysia officially has implemented the Movement Control Order (MCO) for Phase 1. This involves closure of of all government and private premises except those involved in essential services only.
Considering on the impact of business activity and operation due the temporary operation closure; SATO has commenced ‘Business Continuity Plan’ (BCP) and started to initiate and implement a number of activity & action plans to ensure the safety of our stakeholders & our business activity are sustained during this challenging time.
Following up on this urgency, SATO has applied and obtained an approval from Kementerian Perdagangan Dalam Negeri Dan Hal Ehwal Pengguna (KPDNHEP) as of 24th March 2020, to continue operation throughout the MCO with limited number of staffs; while taking all the necessary precautionary measures and abide to all the rules & regulations set by the government.
While this approval is still valid for the extended MCO under Phase 2 which starts from 1st April – 14th April 2020.
#StayConnectedWithSATO
#StaySafeStayHome
SAM – Letter of notifications to customer on business operation during MCO
Letter of Approval by KPDNHEP to SAM for business operation exemption during – MCO Phase 2 -3
Letter of Approval by KPDNHEP to SAM for business operation exemption during – MCO Phase 1