SATO offers onsite or back to base service for most printer brands. At SATO we have a dedicated certified service team that puts a great deal of effort into building its reliable services and are committed to offering its customers the best and trustworthy customer support everyday.
SATO’s Service team can help you with questions regarding part numbers pricing availability order status etc.
Service Hours: 8:30 am to 5:00 pm Mon to Fri.
Technical Support Online Form
Please use the form below for communication with Technical Support. Kindly complete the form with as much detail as possible so that we may assess your situation and provide assistance.
If you are obtaining a Service Request, Please allow two business days for SATO Technical Support to respond to your request. Please wait for a Service Request Number and an attached Service Request Form to be issued before sending in your printer for repair.