SATO Online Services (SOS)

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SATO Online Services (SOS)

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SATO Online Services (SOS)

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Cloud-based IoT solution to keep your operations running & visible

Do you experience unnecessary downtime due to need for printer part replacement or unexpected error?

By keeping watch on printer status, SATO Online Services (SOS) notifies operator when an expendable part needs replacement, and offers prompt and effective resolution to problems, reducing downtime significantly. SOS enables users to monitor status of all printers at a glance and adjust print speed, darkness, position and network settings.

Features

Preventative maintenance

Notifies when a part needs to be replaced, while keeping operations running, thus preventing downtime

Speedy recovery

Identifies cause of error (cleaning, adjustment) and offers an effective solution through phone support, video tutorials, thus keeping downtime to a minimum

Visibility and ability to adjust printer settings

Monitor status of all printers at one glance as well as adjust printer settings

Learn more about SOS:

SATO ID AUTH - Single Sign-on Service for SATO's Cloud Applications

Our single sign-on (SSO) service that allows label printer users to access SATO's cloud applications seamlessly using one set of credentials. This new offering optimizes data visibility, control and workplace productivity through a centralized dashboard for user provisioning and management.

SATO ID AUTH provides MFA protection while ensuring convenience of signing on to authorized SATO cloud apps using a single SATO ID, Google or Microsoft account. This eliminates the hassle of juggling multiple passwords and contacting IT for credential-related issues.

Key capabilities of SATO ID AUTH:
- Single Sign-On: Users log in once to access SATO's full cloud ecosystem
- Centralized User Management: Admins can centrally provision, deprovision and manage users across connected apps
- Synchronized User Data: Changes made are reflected across all integrated apps
- Unified Dashboard: Real-time visibility into connected users, printers, locations and services
- Robust Security: MFA support, encryption, DDoS protection and granular access permissions

For more information, please refer to our brochure.