If you are unsure of the best way to ensure your printer is well-maintained, look no further, SATO Technical Support Programme is perfect for you to prevent your printer from unexpected downtime and prolong your printer’s lifespan.
Our technical support programme: – Unlimited service calls (repairs, all parts including print head and labour) – Preventative maintenance per year – Maintenance hours from 9.00 am to 5.00 pm, Monday to Friday (excluding Public Holiday).
Please use the form below for communication with Technical Support. Kindly complete the form with as much detail as possible so that we may assess your situation and provide assistance.
If you are obtaining a Service Request, Please allow two business days for SATO Technical Support to respond to your request. Please wait for a Service Request Number and an attached Service Request Form to be issued before sending in your printer for repair.