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Support Notice

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Regarding the safety and appropriate usage of our products

Technical advisory: Security vulnerability discovered in CL4/6NX Plus printers (September 2025)
SATO Windows printer driver dithering issue (August 2023)
Reports of printing issues after Windows Update released on July 6, 2021
Notice regarding error caused by Windows Update released March 9, 2021 (April 2021)
Precautions for the safe handling of SATO battery packs in 14 languages (February 2021)
Notice on lithium-ion batteries in 16 languages (January 2021 Update)
> SATO Group Product Vulnerability Information Inquiry Form