ISO Policy

SATO Asia Pacific Pte. Ltd. is certified under the International Quality Management Standard ISO 9001 and International Environmental Management Systems ISO 14001

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ISO 9001 – Quality Policy

SATO Asia Pacific Pte. Ltd. shall ensure that a continual improvement plan with objectives set and reviewed, is implemented within the company and constantly striving to exceed the expectation of our customers. 

We are committed to continually improve our Quality Management System and to satisfy all applicable requirements. 

We shall:

• Provide solutions that exceed customer expectations
• Deliver quality and value-added products and services
• Provide excellent technical and software support to customers
• Achieve operational efficiency in production
• Develop staff competency to deliver professional services  

In achieving our goals, the Management shall unceasingly emphasize that all Personnel are constantly upgrading their skills in relation to their jobs and all Sales & Service Personnel trained in product knowledge & well-informed in the latest product development.

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ISO 14001 – Environmental Policy

SATO Asia Pacific Pte. Ltd. shall be committed to protect the environment by preventing pollution and fulfilling compliance requirements and other obligations. 

We are dedicated to enhance our environmental performance through continual improvement of our Environmental Management System. 

We shall:

• Reduce wastage through effective control measures
• Ensure proper use and disposal of chemicals
• Implement environmentally friendly activities
• Conserving energy & minimise use of resources
• Make information available to the public

The Management shall communicate such objectives to every staff and get their commitment to working as a team towards providing the public positive externalities and a better place to live in.